Privacy policy

This policy explains how Mr Punter Casino UK collects, uses, stores and protects your personal data. We comply with the privacy framework of our Anjouan licensing jurisdiction and, where applicable for UK residents, the principles of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Who is the data controller?

The data controller is Mondero Enterprises Ltd, the operating company behind the Mr Punter brand. Contact: privacy@mr-punter-uk.it.com.

2. What data we collect

Identity data — name, date of birth, government-issued ID details for KYC verification.
Contact data — email address, postal address, phone number.
Financial data — payment method details (last four digits of cards, crypto wallet addresses), transaction history.
Account data — username, password (hashed), preferences, marketing opt-in status.
Activity data — game session logs, wagering history, login times, device fingerprint, IP address.
Technical data — browser type, operating system, screen resolution, cookies.
Marketing data — communication preferences, promotional opt-ins.

3. Why we collect it (lawful purposes)

To provide the service — running your account, processing deposits and withdrawals, executing wagers.
To comply with law — KYC, anti-money-laundering checks, age verification, regulatory reporting.
To protect the service — fraud detection, bonus abuse prevention, responsible gambling monitoring.
To improve the service — analytics on which games perform, which payment methods are most used.
With your consent — marketing communications, promotional offers.

We do not sell your personal data. We share it only with:

Payment processors (banks, card acquirers, crypto on/off ramps) to execute your transactions.
Game studios (NetEnt, Pragmatic Play, Play'n GO, Nolimit City, Push Gaming, Hacksaw, BTG, Yggdrasil, Relax, Evolution) to provide the games you play.
KYC and anti-fraud providers to verify identity and detect suspicious activity.
Licensing regulator when legally required (Anjouan Gaming Board).
Our hosting and IT infrastructure providers, under contractual confidentiality obligations.

5. Where we store it

Your data is stored on secure servers in jurisdictions where Mr Punter operates (primarily Europe and the Comoros). Where data is transferred outside your country of residence, we apply contractual safeguards equivalent to the standards required by applicable data protection law.

6. How long we keep it

Account data and transaction records are retained for the period required by gambling and anti-money-laundering regulations (typically five years after account closure). Marketing data is retained only while you remain subscribed to communications. KYC documentation is retained for the regulatory minimum and then securely destroyed.

7. Your rights

Depending on your jurisdiction (including the UK), you have the right to:

Access your personal data — request a copy of what we hold.
Correct inaccurate or incomplete information.
Withdraw consent for marketing or non-essential processing.
Request deletion after account closure, subject to regulatory retention obligations.
UK residents may also complain to the Information Commissioner's Office (ICO): ico.org.uk.

To exercise any of these rights, contact privacy@mr-punter-uk.it.com. We respond within 30 days.

8. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, measure site usage and serve relevant promotional content. You can manage cookies through your browser settings; disabling them may affect site functionality.

9. Security

Personal data is encrypted in transit (TLS) and at rest. Access is restricted to staff who need it for their role. We test our security continuously and respond to identified vulnerabilities. Despite these measures, no online system is completely impervious; we encourage you to use a strong, unique password and to enable 2FA on your Mr Punter account.

10. Children

Mr Punter is for adults aged 18+. We do not knowingly collect data from minors. If you believe a minor has registered, contact us immediately.

11. Changes to this policy

Material changes are notified by email and posted on this page. Routine updates (clarifications, format changes) are made without notification.

Last updated: 25 June 2026.